I've travelled on trams in Sydney, the Gold Coast and Adelaide.
I've travelled on trams in Amsterdam, Budapest, Wurzberg, Vienna, Lisbon, Porto, Marseille, Dublin, Edinburgh and Barcelona.
I am frequent user of our Melbourne system run by Yarra Trams, a pairing of the Australian company Downer and the French company Keolis, which is 70 per cent owned by the French government authority SNCF.
I have been a tram user for most of my adult life. Without qualification Melbourne has the worst tram drivers in the world and Yarra Trams needs to be held to account. Clearly its driving training process is flawed as is its monitoring of drivers.
Some tram drivers seem to hope that by keeping right behind the tram in front of them they may get past. It is not possible when on tracks and they block intersections and pedestrian crossings, not unlike private motorists but private motorists are not professional drivers. Just today the tram I was on blocked Punt Road at Toorak Road because traffic was banked up. No, you just have to wait until the path ahead was clear (I may say though, by doing so, I did catch my train at South Yarra Station).
Well done Yarra Trams for employing cleaning vehicles to pick up sand left by trams. The tracks outside our place are cleaned at least daily by a rather noisy truck. Sand left by trams, I hear you ask? Sand is used by trams to increase adhesion between the wheels and the track and to be used in emergency braking and if track conditions are poor, such as drizzling rain where oil and other matter is not washed off the track and of course in Autumn when leaves are juiced between the wheels and the tracks. Unfortunately tram drivers use sand for other unknown reasons, even where lightly braking or just travelling along. On one model of tram you can the electric pump dropping sand onto the track, in some other models you can hear the operation of I guess a sand dropping system.
That doesn't really affect passengers, except of extra dust on the seat as the next tram wheels grind the dust to powder.
The main reason I think Melbourne's tram drivers are so bad is their rough driving and I've never experienced it like that anywhere else in the world. I would go so far as to say less than half the drivers can be considered smooth. Don't think I mean slow. Some drivers are fast and smooth. The worst are those who alternate between braking and acceleration, terrible if you are sitting sideways as you do in some trams. It's rather like someone I know well drives a car.
Then there are those drivers who clearly have never used trams and don't know what it is like to be locked out of tram when it is at a stop. Some move forward to not let passengers on while they sit at a red traffic light.
I don't doubt tram driving is a difficult job with a lot of responsibility and probably poor micro management of drivers but still... ,and this post will change nothing, but I feel better.