Thursday, September 03, 2020

Matters of the internet

If you are of a certain age there is a good chance that Internet Explorer was your first web browser. While it will still work, it has now been officially abandoned by Microsoft and will become less secure in time and put your computer at risk of infections. For his personal matters R uses its replacement Microsoft Edge. For joint things we use Firefox and for my personal matters I use Chrome. This saves us having to log in and out with different identities in one browser. While in the 90s I used IE for a time, I tried Opera which I didn't like as it took over the computer and I then moved on to Netscape, which was quite good for its time. But now I really like Chrome.

Chrome is not perfect though, or maybe website designers are at fault. Do you remember back a couple of weeks ago I disputed a membership charge with the online retailer Kogan? $12 per month membership for free delivery when I might buy something there once a year did not make sense and I would not have agreed to it. Via the Kogan website I lodged a request for a charge back to my credit card and I received a pro forma response to my complaint. Three days later I logged on to the website and switched off that it was a recurring charge.

Ten days later, still no response or charge back to my credit card. Right, I will make it a disputed transaction with my bank. Naturally I used Chrome but it would not work after a certain point. I tried a second time still to no avail.

I tried with Firefox and it lodged. Normally a disputed transaction takes time, like weeks, to investigate by a bank, but within seconds I received an sms that the disputed transaction had been accepted and my credit card would be credited with the $11.99. That really tells you how dodgy the charge was and how many people must have been stung and complained.

Oh, and I have been switched to the new Blogger. I hope they have fixed the bugs.

36 comments:

  1. I am deeply concerned about the incidence of recurring bills from the Kogan website.

    Hopefully a case like that will never happen again and the problem you are facing will be resolved soon.

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    1. Himawan, it was resolved instantly by my bank.

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  2. If you are of an age where you have been using computers since the the 1970's, you would have seen some incredible changes in the technology. The first computer I used on a regular basis was a DEC PDP11/35 when I worked at Ericsson. The job I had each morning was booting the beastie up! Yes, it would take me about 5 minutes to load in the bootstrap program using the row of toggle switches on the front. This program told the PDP how to "talk" to the teletype machine that had a paper tape reader in it. I would load a second (larger) program from the paper tape and then run it by pressing the "run" toggle switch. This layer of program enabled the PDP to control the Data Cassette which stored the actual programs that the operator used. The whp;e setup was used for controlling electronic test equipment that was used for testing circuit boards manufactured for Telecom phone exchanges.

    My first web browser was Netscape Navigator which pre-dated "Internet Exploder" by about a year, I was using this way back in 1994 when it forst came out. Even geekier people would have used Mosaic before Netscape Navigator came along.

    I still have memories of using an STD phone connection to connect to the computer system at Monash Uni to join in to "Bulletin Boards" using a Tandy "Co-Co" TRS-80 computer way before the IBM PC came along.

    These days, I am happy enough to purchase second hand ex business computers that are about 5 years old. No more paying the "Early Adoptor" fee and trying to stay up to date with the hardware.

    As for operating systems, I got sick of Microsoft fiddling around with their offerings, so I ran off to play with Tux the Linux penguin mascot about 25 years ago. I of course still have to use Windows 10 for work stuff, but at home, it is all Linux.

    Thanks for triggering off the flood of memories.

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    1. Memory blast for me too Pippa. Cassette tapes for a Commodore 64, even if we didn't end up buying one. Interesting about Netscape Navigator. I remember the name. I know what you mean by STD but young people would think of something else. I did dally with Linux, if that is what Ubanto? is but it seemed harder. I installed Linux from a CD included with PC User Computer Magazine. Ah the good/bad old days.

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    2. Yes, Ubuntu is one of the flavours of Linux, not the one that I choose to use, but that is OK. Linux has come a long way in the years I have been using it, in terms of installation complexity, I find Linux way easier to install and set up than Windows. As for ease of use I feel they are pretty much on par with each other.
      The one big glaring difference I find is updates. I had the experience after the last Windows update Tuesday release a few weeks ago, the Windows box took 3 hours to install the updates, this included 3 reboots and left the computer totally un-useable during the installation. This machine was a fresh install only a month earlier, and I had brought it up to date at that time.

      Linux updates on the other hand, install quietly in the background on a weekly cycle. Only requiring a reboot if the kernel of the operating system is replaced, and this is done very well IMHO as the computer puts a little notification down near the clock to let you know that you should re-boot it sometime soon to activate the new kernel, but the machine remains 100% useable the entire time.

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  3. Great you will get your money back.
    Used something as a browser before Netscape, can't recall it's name too long ago.
    I used Chrome and Firefox and interesting that the PC shop for my recent purchased tower did not install Chrome but Firefox, I haven't installed Chrome but have Chrome and is Chrome on my laptop.

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    1. Margaret, it is hard to remember what we used to use. I am not so sure myself in spite of what I wrote. The standard installation in the past would have been the Microsoft browser, whatever version.

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  4. My office computer uses IE, and Edge, and Chrome. Our internal organization site opens automatically in IE, the only thing I use it for.

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    1. Travel, I think your office needs to update of the auto opening is IE.

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  5. I had stopped using IE some time ago because it seemed like ti slowed down the computer, but it's interesting to know about your problem with Chrome, and how it was quickly resolved when you moved on to Firefox. Good info to have for sure. Slowly but surely I'm getting used to Blogger, but I liked things the way it used to be.(lol) Facebook is switching over to a new version this month too! Hope you're doing well and sending some hugs, RO

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    1. RO, I think I may have been Facebook switched already a month or so ago. Thanks.

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  6. This is all too techie for me. I rely on members of the family for help.. even though I realise it is pathetic.

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    1. Hels, your forte is writing and research. Stick to what you are good at and leave the tech to your lackies.

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  7. Have you tried labels with the new Blogger? I find if I type them directly into the space provided, all kinds of wacko things happen, including getting words I don't want. So instead, I write them out in my email, copy them, and then paste them in the space provided, and that usually (though not always) works. Granted, the labels at the bottom may not be the most important part of a blog post, but I like having them there.

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    1. Kirk, my labels seem to be there and come up if I type the first couple of letters, but I should be able to see them and choose. They are very useful for finding old posts. I like your workaround.

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  8. I haven't plunged into my own blog yet today so am nervous.

    Boy what a flood of memories talking about old systems. I go back to IBM34 with its own room and servants. And dear gawd, those massive floppy disks and the noise and temperature controls and we thought we were cutting edge. We were.

    I remember sending my first fax of financial statements to HO in Chicago in the eighties. Begone teletype machines. A fax! We didn't have to transcribe anymore. My first PC cost the same as a car.

    XO
    WWW

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    1. WWW, yes, the first computers were so expensive. I missed faxing entirely but it is still used here between medical practices and hospitals. Amazing!

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  9. Netscape. Wow, that was a flashback! :-)

    Greetings from London.

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    1. Cuban, aside from the name, I can't remember much else about Netscape.

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  10. I use Windows Edge. I have used Chrome now and then but still prefer Edge.

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    1. Gigi, whatever works for you.

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  11. I use Chrome too Andrew. Blogger switched me to the new set up also, I said stuff you and switched back to original. Eventually I will have to accept it but until then they can truck off 😁

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    1. Grace, aside from the labels missing, it seemed to work ok for my last couple of posts.

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  12. I can't remember when computer systems I used before, I used Chrome nowadays. Blogger switched a while back for me and I've had to send off a couple of queries as I had no idea where some things had gone...

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    1. Sami, that doesn't sound like an improvement if you can't easily find things you are used to.

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  13. I didn't realize Internet Explorer was being phased out.
    Getting a refund in seconds sounds like a Guinness Book of World Records to me:) even though, you did have headaches getting to that point.
    YOU take special care.

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    1. Thanks Sandra. I was very surprised at the speed of the refund.

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  14. Blogger switched for me this morning and I could not find half of the buttons I needed so switched back to Legacy. I may have some weird looking posts if they stop Legacy all together.

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    1. Pat, with my early dalliance with the new Blogger, I had real trouble with photos.

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  15. I do remember IE. One of my products uses it to update but other than that I ignore it. Firefox for me. I have looked at Edge (briefly) and tried Chrome. I am still on 'legacy' blogger. Who knows how long that will last.

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    1. And as a PS I think that Blogger is aware that there is still an issue or six to be resolved. The date for when we would all be compelled to use new blogger has come and gone. A couple of times.

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    2. EC, yes, I am sure they know there are still issues and hence have left the ability to use the old Blogger.

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  16. Hooray for speedy refunds! I'm on microsoft edge and quite happy with it, new blogger has got better since it first kicked in, I went back to legacy for a while, but now I've got the photos and scheduling worked out I'll stick with new blogger. I don't bother with labels anymore. I don't remember all the browsers I've tried, IE, Firefox, very briefly Chrome and didn't like it.

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    1. Thanks for the Blogger news River. I expect improvements will come in time. All browsers are pretty good now. Some do some things better than others.

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  17. I haven't thought of Internet Explorer for ages. I use Chrome for most things and Safari as a second option. (I'm an Apple user.)

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    1. Steve, I've often wondered about Safari. It must work well enough.

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