A couple of readers wondered about the battery life of our Dyson stick vacuum cleaner which we bought, hard to believe, five years ago. Well River, you were right. It did wear out, after nearly five years. I don't think five years is too bad really.
The vacuum cleaner starting cutting out especially on the higher setting, but also on the lower setting after a long use. This normally happens if you fail to empty the dust or if it is blocked, so that it doesn't put strain on the motor. I cleaned it meticulously, but still it was cutting out. I spent perhaps two hours on the net in hourly blocks researching what was wrong with it.
I had a look online for a battery and came across one at a company called Battery Aussie. I assumed the company was in China, but it isn't. It is a local company in Melbourne. We decided we would risk the money on it being a failing battery. I ordered the new battery which was $40 plus postage, nearly $50 all up.
All went smoothly. The next day the company emailed and asked for more information and a photo of the battery, which I sent by return post (what? My fingers did it). Great that they were taking good care to ensure I had ordered the correct battery.
That was about the 22nd June. Waiting, waiting, waiting. Given I thought it was coming from China and not Dandenong South, I was being patient. Come the 12th of July, I sent the company a polite enquiring email. The company replied with an apology, not that it had done anything wrong, with the tracking details. Perhaps it should have sent me the tracking details originally.
Australia Post makes most of its money now from parcel delivery but given how appalling its service is, I can't see it being sustainable. I think this is what the government wants so it can sell it off, no doubt to an overseas corporation.
Well, we now have the new battery and it does seem that the old battery was failing. I am pleased with Battery Australia. They have batteries for just about everything at good prices, and I have since come across the price for a Dyson branded battery and it is nearly double. Whether this one lasts five year or not remains to be seen. I'll let you know in five years or earlier if it fails, assuming I last five more years. Next in my online purchases is the nightmare of Little Jo's birthday present. The old battery has gone into the battery recycling bin in the basement.