Bit of an interesting reaction to the doctor who was bruised and bloodied when dragged off a United Airlines flight after the airline overbooked and then had to cater for staff travel as well. Delta Airlines has stated it will offer up to $2000 from $800 to compensate passengers who are bumped after overbooking. UA is still considering its policy. I am sure it is, deeply.
Australia is crap for flight compensation. I complained once to Qantas about something so serious, I can no longer recall what it was. Ah, I have remembered. It was our flight to London via Singapore leaving some twelve hours late. We arrived in Singapore very early morning and lost a day. We had booked and paid for a private airport bus transport to the airport and we forfeited that. Qantas offered us two travel vouchers to an Australian destination of our choice, I think. We chose Sydney.
It was a total con. I cannot understand how it worked, but we paid about the same in airport charges and government taxes to use our flight vouchers as it would have cost us to buy a cheap online airline ticket to Sydney. Forget about vouchers. Ask for cash compensation if you are inconvenienced.
Qantas once lost our luggage between Melbourne and Sydney. It did not turn up within a few days. No need for travel insurance here, we claimed against Qantas and they returned with a very inadequate offer. We sent in a detailed report of our loss, and I think we argued back and forth for a bit, but eventually we received a fair compensation cheque, $700, as I recall.
I suppose it was only a coincidence, but the very next day, our suitcases were delivered to R's work, as that was address on our luggage labels. Our luggage had been to New Zealand and back. A pair of Levi jeans was missing from my case, and half a joint of Mary Jane.
Traveller tip #58 If you are going to take drugs on a airplane flight, make sure that you are not doing so on an international flight as a domestic traveller, no matter how cheap the flight is.
Europe has an excellent standard compensation system for inconvenienced fliers. Australia and the US should have the same.