We were greeted at the door by a lad who may have had a slight disability, perhaps a little autistic, but he was great. He knew what he was talking about, quickly found the phone that was put away for me to collect and helped with a couple of questions I still had. I can only reiterate, it not the staff that are the real service issue in Australia, it is management. The lad processed the payment with a hand held credit card reader and we were off up the road to the Telstra shop. I had checked that there was one at The Glen shopping centre. I have not been there since the early nineties when I had an outfit for Mardi Gras altered by a women in the centre who had been recommended to me. I can't recall how I had a pair of brief lycra shorts altered. It was a long time ago. Knowing me back then, it was probably to make them more brief and accentuate something.
We were checking The Glen store directory to find the Telstra shop when a woman of Asian appearance came up to us and asked if she could help. She may have had a slight disability, perhaps a little autistic. Seems to be a theme happening here. Nevertheless, she knew The Glen well and gave us precise directions to the shop which was not far away. I was cross with myself for being suspicious of her helpfulness.
The Telstra lass was so nice. 'Of course we can put a nano SIM card in your phone. I will transfer your contacts as well. Come back in five minutes. The porting between your old card and new card will take twenty minutes but you don't need to hang around for that.' My only criticism is she did not tell me the PIN for the SIM card, and I had to search a bit on the net to find out it was the last four digits of my PUK, which I found at my online Telstra account.
R said he would drive home and it only took twenty minutes on City Link, while I played with my new and quite lovely phone.
My old S3 went out of service but my new one did not come on twenty minutes later. A couple of hours later I called Telstra. I was cross with myself when the lass on the phone said, your phone is showing as being ported. Turn your phone off and then on again and if that does not work, here is a number to call. Of course it worked after a restart. I could have stuck a knife in my forehead for not doing that before I called.
There are some great things about the new phone and some negatives and the interaction between my left nipple and my new phone is a problematic tale that will have to wait.
I took a photo of the new phone, but the one from the Samsung website is so much better.
R reckons the back of my phone is made of glass. He may be right.
Bone Doctor arrived at noon on Sunday after riding her bike in training for Around the Bay from Sorrento. Sister and Little Jo arrived by car soon after and we entertained Little Jo while they went off to the VFL grand final football match. We had take away Thai food for dinner and they left, leaving us only with Dog Jack. Our Dyke Friend collected him today and The Highrise is now finally and blissfully quiet and I have time to write blog posts and play with my new toy.