Mother is plagued by door knockers. She is quite happy to get a knock from the Jehovahs who have come to almost be her personal friends (they will hang around and listen to her list of medical problems). Most of the knockers are people who want to sell her something, change telcos, change electricity companies etc etc.
She has resisted changing electricity companies, because hers allows her extra time to pay her electric bill. But she was tempted by a door knocker with a good lower tariff from the same company. She signed a contract for two years. Then she realised that she had to pay her electric bill on time. Mother deals with bills as business accounts, that have to be eventually paid, in time and takes no notice of due by dates. A call to a provider by a poor old helpless widow can do wonders.
While it was past the cooling off period, she realised that she had signed up to Red Energy New South Wales, rather than Red Energy Victoria, quite a different company. Is it duplicitous of RE NSW to be door knocking in Victoria and not saying they are a different company to RE VIC, who was already Mother's electric supplier.
Mother called them and in spite of being past the cooling off period, she was transferred back to RE VIC. Now she has not had an electric bill for well over four months, in spite of her calling them and asking for one more than once. If only she could get to nine months and the bill will be wiped.