Friday, May 11, 2018

Utter Disgrace by Yarra Trams

My work this week is unusual for me in so far as I finish at around 4pm. I am a bit lost for a couple of hours until it is time to sit and watch the commercial tv news at 6pm with a glass of the highest quality chateau cardboard.

Pondering the goings on from the balcony I noticed a lot of people waiting for the route 58 tram to Toorak, a crowd even. I got busy with the live tram time app. Two 58 trams are due in 1 minute and a third 58 in 5 minutes. Did you know when times are given on apps for public transport, if they are in minutes they are live. If they are are in hours and minutes, they are scheduled and not live.

The two trams due in one minute arrived. The first was a large tram, the second a smaller one. The traffic light for the tram came up but people were still squeezing onto the tram, ignoring a much less crowded tram behind. The traffic light came up again, but someone was standing on the step preventing the the door from closing, so the tram could not go. Doors closed and all ready to go and the tram signal traffic light did not come up. It came up at the next opportunity. The tram, remembering this is a route with something like a tram every four minutes, had sat there for five minutes.

More tram app play, the next tram due at Toorak terminus is not four minutes away as it should be, it was 21 minutes away. I got in touch with my tram expert, letting him know about the situation. He said the second tram will turn back before reaching the terminus, thus providing a service back to towards the city, and the first really late tram will go to the terminus but will do something similar on way back to West Coburg. He knows his trams but none of the above happened. At 6.30pm, it was a twenty minute wait for a tram at Chapel Street and Toorak Road, when I would expect it to be about five to eight minutes. It got worse.

Just before I sat down to the ABC news at 7pm, the next route 58 due at Franklin and William Streets in the city on its way to West Coburg, was 27 minutes away. This is the tram that was running so late earlier. What terrible management of our tram system by Yarra Trams. Absolute disgrace, and yes, I write this with much self interest as I am a frequent user of our tram system and I would be furious about waiting 27 minutes in the evening peak for a tram.

I really did not think things were as bad as this with our tram system.

20 comments:

  1. In the city centre we have new fancy-schmancy bus stops with the routes in a glassed panel that is supposed to be lit so you can see how many minutes before your bus arrives. Except the stupid things are only lit during school holiday times or on public holidays, like only tourists are important and the rest of us nobodies don't matter.

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    1. River, programming error? They are handy things when they work.

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    2. I think it's a $$$ saving measure, they assume that most daily travellers know when their bus will arrive, but me? I think I'd like to know if my bus is running late on any particular day.

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  2. Lots of tram comings and goings.
    It would be annoying for transpo to be twenty-seven minutes late especially if you had an appointment and if you're like me wait till the last minute to leave.

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    1. Sandra, which is why I can't depend on public transport to get to work on time.

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  3. Anonymous8:01 am

    Like Rumpole, I prefer a glass of Chateau Thames Embankment at Pomeroy's Wine Bar. Now that was a drop. - Iam

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    1. Ian, a good reference. Wouldn't it have been great to have a drink with Horace.

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  4. OMG! You could have been watching Think Tank or repeats of Midsomer Murders!

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    1. Jayne, I keep my eye on Think Tank. I don't mind Midsomer repeats either.

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  5. amazing how the apps show real time in minutes. would put a lot of people out having trams not running to time...

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    1. Margaret, we have live times for all Melbourne's trams, trains and buses now, if they work.

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  6. Public transport problems are all over, it appears. (I don't mean they are at an end).

    I'm glad I don't have to depend on public transport. My patience is pretty well non-existent without that added to my list of frustrations! :)

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    1. Lee, while it can be frustrating, it is not usually that bad and sitting in non moving traffic in a car is pretty frustrating too.

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    2. I agree about sitting, in traffic, in a non-moving car to be frustrating, Andrew...but being the boring old fart that I am, I don't drive on the motorways or in city traffic these days.

      I just stay up here on the hill...and get tailgated by idiots in SUVs....even when I'm doing the designated speed limit (usually a couple of ks over the speed limit). :)

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  7. I'm equally furious at waiting a half hour for a late bus a couple of times a week. Imagine how furious I'd be if I made that trip every day. What is their reason for the lateness?

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    1. River, the reasons are endless but there was nothing issued about a broken down tram, which due to their nature, blocks other trams.

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  8. Oh that's not good! I would be so fed up waiting that long. Is it a normal thing for the trams to be late, or was that a one of situation?

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    1. Grace, it hasn't happened to me and I think it is quite rare.

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  9. This is what I worry might happen with the ridiculously long trams planned for Sydney's South-East line currently under (lengthy) construction.

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    1. Victor, it is all about management, and from what I have read and noted over the years, the management of the existing tram line is rather poor. Why is Sydney so stubbornly not learning from Melbourne with its vast tram and light rail network, and the absolutely brilliant Gold Coast light rail, let alone learning from Europe. I believe the mindset comes from the old trams being under the control of the railways, and so was the thinking and management of them, which was fine back then, but totally irrelevant nowadays.

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