Monday, February 19, 2018

A New Toy for Highriser

I am more annoyed with myself than anyone or anything. Something new is coming in the post. I ordered it about a week ago and it has an Australia Post tracking number. Unlike other couriers, Aus Post don't leave parcels in the mail room. If we are not home, it goes to the post office across the road, or on one recent stressful occasion, to the post office down the road.

Had I just been waiting for the delivery, I would have been more patient. At 6.30am today it was well and truly within Aus Post's system. By 9am I received notification that it was on its way with a delivery for today. Attempted delivery at 11:18am. We arrived home at 11.50am. There wasn't a card in the letter box for collection late at the post office across the road, but the way things now work, I think the card comes in the mail the next day. Tracking had reverted to delivery next day, not today.

We both worked out that the parcel should be there. I went to the Post Office, not there. The Post Office is a curious beast. It was once run by a father and son and was in Domain Road, but that closed and the same father and son opened the post office in a new building across the road. The father disappeared from the post office after a bit, but the son remained. He then seems to have sold the business to a new chap. The new chap suggested perhaps the parcel had been left at another St Kilda Road post office, so I hopped on the tram to the post office further down the road. No, not there. The experienced post office worker looked up, drilling down deeper into Aus Post's internet system than I could. It is at the post office across the road from you, he declared. Maybe they haven't fully unpacked their deliveries for the day.

I went back to the post office across the road. The new owner searched high and low, but no parcel for me. He looked on the internet and he seemed unable to bring up the site the professional post office worker could, which clearly said the parcel was at the post office across the road. To be fair, the chap across the road did all he could, including printing out what I can see on my desktop and phone. The chap across the road then asked me if I saw what the delivery person was wearing, to determine if Aus Post worker or a contractor. Apparently, from what he said, one takes the parcel back to the depot and the other leaves it at the post office for collection. Have you picked up what I just said? Did I see the delivery person? I mostly likely did not as I was not home to accept delivery, so how would have seen him? Yes, always a him, never a her.

I wish I had never bothered with the unreliable Aus Post tracking and just waited for the card in the letter box. Australia Post is now officially rubbish, which I expect is what our current conservative government wants. We will find private courier companies do things so much more efficiently than the emasculated Australia Post. We won't march on the streets to save Australia Post from privatisation, because we now hate it. You must admit, it is a pretty good tactic by our government. It was used back in the 1950s and 1960s as electric tram systems the world over were run into the ground by lack of money and the slack taken by wonderful shiny new buses, which in time proved to be a failure and now cities are going back to street rail transport.

I could say I am fucking well furious at such incompetence, but as I don't generally swear, I will just say I am very cross with Australia Post.

22 comments:

  1. But, but.. what is in the package? :) Or must we remain in suspense until another blog post once you receive it.

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    1. Just a hint Snoskred. I will probably not post for a day or one while I play with it.

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  2. I so hear you Andrew I'm a wee bit cross with AP also, unreliable much! You are such a tease.. you were/are so anxious to get your new plaything, leaving us all wondering what the heck it could be 😀😀

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    1. Grace, take a guess and you will probably be correct.

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  3. I had a scenario where I thought I would have to refund money because a package I sent via the Post Office from eBay was literally in limbo. After I tracked it, I found a person from the Post Office who was diligent and let me know it was sent to wrong station. Thank goodness it showed up, and the customer was happy. I feel your pain. Hugs...RO

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    1. RO, yes, that is a whole area of pain for people who sell and buy things online. I'm glad it was eventually sorted for you.

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  4. Our mail service tries to oblige by hiding the parcel for you. I have found them under the car, in the bin, over the fence, behind the flowerpot etc. Ok if isn't raining or dark!

    '

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    1. Marie, here I don't think the PO will leave a package if you are not home to receive and you are required to go to the PO to collect it. I prefer it that way anyway.

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  5. Well that's a business then you going from one PO to another and not finding your parcel....hope it turns up in good shape.

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    1. It did today Margaret. I am happy now.

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  6. I had a parcel last week. The delivery man said he couldn't find the house, so would we go up to the church, and he'd be waiting outside. My wife set off in the car (the parcel was for her), but went to the wrong church. The delivery man phoned again and said he couldn't wait. I started to give him directions when he said 'it's OK, I've got sat-nav'. What an idiot. He then arrived at the house about 2 mins later.

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    1. I wonder why your house is difficult to find? Japanese houses are numbered as they are built, which requires extraordinary knowledge by the post office there and delivery staff.

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  7. I purchased something online last year and requested a Tuesday or Wednesday delivery, got a text message saying item would be delivered on Monday and of course I had to be somewhere else, so had a reliable neighbour sit in my house waiting. He was still there when I got home, no delivery. The parcel arrived on the Tuesday with a big label saying "deliver Tuesday or Wednesday" just as I'd requested. so I'm still wondering why the text about a Monday delivery?

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    1. River, was that Australia Post? I suppose the delivery was correct and perhaps the text message was auto generated in error.

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  8. Don't remember, possibly Star Track, one of Adelaide's courier companies.

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    1. River, Star Track is owned by Australia Post.

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  9. I never experience problems with Australia Post. Perhaps I'm just one of the fortunate ones, but here where I am delivery is very prompt. I have no complaints about the service.

    No doubt in busy city areas it might be different, but not here on the mountain. I purchase a lot of items online...and they are delivered right to my door, without fail, bells or whistles...just the honk of the vehicle's horn sometimes. :)

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    1. Lee, we've had so many issues with very delayed mail. I suppose it is about living in a big city.

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  10. Oh shoot, how frustrating. If not home, after three attempted deliveries of a box that the sender has paid to have hand delivered from carrier to person, not left on the porch to be stolen by thieves who follow mail trucks, a card is left in the mailbox saying to pick up at post office the next day.

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    1. Strayer, three attempts is good, but not so good if it is easier for someone to just collect the parcel.

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  11. I've on many occasions found Australia Post to be totally useless, their delivery times are unreliable, they are expensive, etc, etc. Don't know how they will survive.
    When in Sydney we sent an express letter with a document to Amsterdam and it only arrived 12 days later!! We were told it would take maximum 5 days.

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    1. Sami, yours is one example of many I have heard. The trouble is with overseas mail, you never are sure who is to blame.

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