Tuesday, January 30, 2018

Customer loyalty only goes so far

Well, that is us buggered then isn't it. When we lived in Balaclava, on Saturdays when I was not working we would often catch the tram up Chapel Street to Prahran for brunch and general shopping but not food shopping. That was done in Balaclava by just walking to the supermarket every few days.  R wanted nothing to do with Balaclava after we moved here.

For the last 16 years or ritual has been, when I am not working or R on his own, is to drive to Prahran, park in the Cato Street car park and shop. Bordering the carpark is Coles and Woolworths supermarkets, with Aldi not too far away, and also the cheap liquour outlet Dan Murphys, or Dan's as we call it. There are some good and cheap places nearby to have brunch and we have become very good customers of Chemist Warehouse in Chapel Street and occasional customers of Priceline chemist and other businesses nearby. My doctor's surgery also borders the car park, as does R's optician, and my chiropractor is within walking distance. We arrive using Commercial Road and depart using Greville Street.

We have to feed the meter in the carpark, at last count about $1.80 per hour. We usually stick in $2.50 to $2.80, guessing how long we will be. It is ever so convenient and we are so used to it.



The car park was never a thing of beauty and the spaces too tight. Small concrete barriers were installed a few years ago to give space to parking officers space to walk along between the noses of cars. Much revenue for City of Stonnington comes from the car park. Now the car park has closed for the entire area to reinvented. There will be underground car parking and a plaza where the just closed car park was. This is a great thing but leaves us without a car park when we go shopping. Take a look at what is being built. $60 million plus, completion in 2019. 

What do we do about our shopping? Alternative car parks have been suggested but they are not convenient to us. Prahran's loss is South Melbourne's gain. 

Two Saturday shopping days have passed, with me assisting for the first Saturday. We parked for free in the elevated Aldi car park, shopped in Aldi, shopped in Dan Murphy's in the same building, bought the famous South Melbourne Market dim sims to eat for brunch, bought flowers at the market, had great coffee at Brazil Coffee and then shopped for a couple of things at Woolworths. R did it on his own the following Saturday.

Ok, we would prefer to be going to Prahran but the new South Melbourne shopping is not so bad. I will never love it though as it is hard to get there by tram. Just today we went by tram to Prahran, to visit Chemist Warehouse, Coles for one thing, brunch and then a visit to my chiropractor. But Prahran has lost our big supermarket spend, and other lesser spends. I wonder how many are there like us? The stat counters of our customer loyalty cards must be concerned. 

22 comments:

  1. That particular council are a bit (a lot) on the developers side and can be very tunnel-visioned when it comes to parking, traffic, heritage et el.

    ReplyDelete
    Replies
    1. Jayne, and somewhat anti public transport too.

      Delete
  2. I shop locally for ordinary, daily requirements, always walking.

    But Carlisle St, Glenferrie Rd and Chapel St are still my favourites for special requirements. Needless to say, parking is a nightmare.

    ReplyDelete
    Replies
    1. Hels, I don't mind Carlisle Street and like Prahran but I find local Malvern residents rather obnoxious at times, certainly their driving.

      Delete
  3. Well Prahran shopping complex is going to suffer and not being replaced by a car park either according to the link.

    ReplyDelete
    Replies
    1. Margaret, I forget if I saw it on the website or not, but there will be a multi level underground car park.

      Delete
  4. Loyalty cards? Pffft. Do your shopping where it is convenient.

    ReplyDelete
    Replies
    1. River, we aren't very loyal at all but we figure we may as well use the cards. We have a card for both of the big two.

      Delete
  5. I go to the same supermarket twice a week, and have done for years (parking is free). For decades my annual loyalty card bonus has been about €35, which I always spent on my Christmas Turkey. This last year I had just €5-ish. When I asked why this was they said it was because everything was cheaper anyway. Bloody skinflints!

    ReplyDelete
    Replies
    1. Cro, at least you didn't let your disappointment spoil Christmas. €35 was worth the bother. Maybe not €5.

      Delete
  6. They call it "progress" .... I have just learnt that The Pines Shopping Center in Doncaster East hope to be expanding with a 283 Retirement apartments with their own parking and club house right next to it. There goes the parking but it will be underground and you know how that goes! All the little shops here are just going .... in their place are huge apartments or townhouses. Our roads are getting "chockers" and it is not getting any better. I feel your pain - you get a nice little shopping routine and boom .... it goes.

    ReplyDelete
    Replies
    1. Lady J, is The Pines has been reminded to me because of a crime committed there. Doncaster East is beyond Far Kew, yes? Was it also there where a developer has resubmitted plans for nine storeys, the breach the height limit and already approved plans? Kevin Rudd said we need a hugely populated Australia. I am not so sure about that.

      Delete
    2. I am not sure but are you talking about the stolen car that they used to knock down the door and tried to steal a auto-teller? Doncaster East is beyond Kew ... near Blackburn or near Box Hill. I do think we need to reduce the population .... sure we have the land but .... its the water etc our weather is not like Europe's - we are a dry country.

      Delete
    3. I think it may be The Pines near Frankston that I am thinking of.

      Delete
  7. It sure sounds like more adventures Andrew, right? But there's nothing like convenience when we can get it. Hugs...RO

    ReplyDelete
    Replies
    1. RO, we try very hard to have everything convenient. It mostly works.

      Delete
  8. Surprising they didn't go for a apartment tower on the site. have shopped at the shops you have mentioned and parked there as well when visiting friends in South Yarra.

    ReplyDelete
    Replies
    1. Allan, there was a proposal to rebuild the building Woolworths is in, keep a Woolworths on the ground level and high apartments above. Not sure what happened to the plan. It is one of the smallest and shabbiest Woolworths.

      Delete
  9. I think it was time for a change anyway Andrew, 13 year routines aren't good for the equilibrium..it was time to change it up a bit 😀 says she who never shops anywhere else but at Whitfords 😀😀

    ReplyDelete
    Replies
    1. Grace, we don't have Whitfords, or is that a place?

      Delete
  10. I'll keep an eye out for you and R at the South Melbourne Market from now on! I tend to go super early though.

    ReplyDelete
    Replies
    1. Ad Rad, the only thing we haven't really sorted out is brunch, so don't tell anyone if you see us queued at that outside stall, along with many others.

      Delete