Wednesday, October 11, 2017

Tram Tracker failure

Eight different tram routes pass by our front door. The  stop number is stop 22. There are more than one stop 22 on the tram system, so for real time tram information, a different number is required, in our case it is 2022, however since route 8 was diverted and became route 58, route 58 using the Tram Tracker phone app will not show when you select what trams are arriving at the stop with selecting other tram routes. My email to Yarra Trams and PTV went unanswered when I queried why. The Tram Tracker app has just been updated and so I thought I would check again. Seven different trams showed when I chose route 5 and not all can be seen without scrolling, but still no route 58.There is the stop id down the bottom, 2022.


I selected route 58 and that shows the next few trams for that route. Why can't it be included with the above? Then I noticed that for route 58, it has a different stop id, 3022. That is same stop with two stop ids. What nonsense, but it does explain why route 58 won't show in the above list.


Let me just google stop 22 and see what stop id number it comes up with. Good, a result at Public Transport Victoria. Jesus bloody Christ. Not 2022 and not 3022 but stop id 19676. I give up. Where's my old calculus school book? That was far easier to understand.


18 comments:

  1. That would make one rather annoyed.
    Apps should work correctly so you know what you and everyone else is doing!

    ReplyDelete
    Replies
    1. For sure Margaret. If they don't work as they should, what is the point of them.

      Delete
  2. Calculus? I didn't understand 8th grade Algebra (*~*), probably should have paid more attention.
    That's very annoying about the route numbers changing, at least you still know where to get off.

    ReplyDelete
    Replies
    1. River, I didn't understand calculus or algebra either really but I did kind of get trigonometry. Everyone knows where to get off a tram to get here, but none ever remember our apartment number to call on the intercom.

      Delete
  3. Why do you need to track-a-tram? Are they very infrequent? Are there only so many a day? My only experience of busses (same thing) is that they come in droves every few minutes.

    ReplyDelete
    Replies
    1. Cro, midday mostly a twelve minute service for each route, and that is the maximum you should wait on a week day. But delays can upset the schedules. Peak, four to eight minute service. My time is precious. Dun worry, our trams come in droves too.

      Delete
  4. That made my brain hurt. Our bus company developed an app to tell you when the next bus was due. It was truly woeful, inaccurate and confusing. I tried it once, and deleted it.

    ReplyDelete
    Replies
    1. Our Tram Tracker is not very accurate either EC. It depends on radio signals, rather than GPS. I am sure you tram line under construction will be very wizz bang with a good app.

      Delete
  5. You live in busy place

    ReplyDelete
    Replies
    1. Gosia, yes, and that is my frequent complaint, too busy.

      Delete
  6. The local bus company was bougt out by another larger one who almost has a monopoly in the eastern suburbs. Anyway they developed an app - least said about it the better!
    If it doesn't work they suggest you ring - and they'd advise over the phone, the same way it's happened for years ~ Cathy

    ReplyDelete
    Replies
    1. Cathy, it took a couple of seconds, but yes, I know which bus companies serve you. I hope if you ring that the info provided back to you is via gps information and accurate. PTV and Google Maps provide pretty good information.

      Delete
  7. I feel a wee bit sad that we don't have any trams to track Andrew ๐Ÿ˜Š

    ReplyDelete
    Replies
    1. Never mind Grace. Perhaps they are not all they are cracked up to be. They are slow, here in Melbourne. I hear constant praise of your public transport administration, that controls what your public transport does.

      Delete
  8. Abhilash11:41 am

    Andrew, I believe the tram stop numbers are different for a reason. If you see all trams except 58 go straight thru St Kilda road from there and it makes sense to list all trams except 58 for someone going that way. And for someone who has to via Toorak road, he don’t need other trams listing.
    If you see, the trams towards domain interchange has only one stop number which is 1022, and it lists all including 58.
    Just my 2 cents :)

    ReplyDelete
    Replies
    1. Thanks Abhilash. I can see your point but it would really suit my purpose better if they were all together and could be saved as one Favourite stop. I use all the tram routes over a period of time. For me it would be better to have the WC bound 58 to be separately listed, as unless I want to go that way, it is unneeded information. Otherwise, I don't care about which route I catch city bound.

      Delete
  9. Could it be due to different platforms, thus different TramTracker displays at those platforms, so they have to be kept separate? The Bowen Crescent stop appears to have them all together.

    ReplyDelete
    Replies
    1. Daniel, I expect it is something like that. I also think it was to make things easier for someone or some system. Its a minor matter, but I don't think it is right. Btw, thanks for the tweet.

      Delete