Thursday, September 28, 2017

Extending your ring

I am not sure I really like that headline, but no matter.

Every time we have changed something about our home phone at Telstra, it reverts to a short ring time before the answer machine picks it up. I've had to call up and ask the ring time to be extended. Telstra liked short ring times, as you could not get there fast enough and the person left a message, thereby incurring a another phone call charge when you rang the person back. If you are directly paying for telephone calls now, get a grip and sort your phone out.

Since changing our mobile phones from Telstra to Aldi, the ring time is too short. I found this sequence of numbers to press to extend the ring time, and even though within the number is contained 101, Telstra's message service number, this has worked for our now non Telstra phones to extend the ring time. The last number contained within is the number of seconds for your phone to ring before diverting to the message service. 30 is the maximum.

**61*101**30#

12 comments:

  1. Interesting information Andrew, I've noticed that when I call certain people it almost goes straight to the message bank. Of course more money in calls for them!!

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    1. Exactly my point Sami.

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  2. It drives me nuts :(
    I have to be holding the bloody phone in my hand, to answer it quickly enough :(

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    1. Well Jo, extend your ring, by what I suggested or calling your Telco.

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  3. Gosh they're sneaky those telephone companies.. as if they don't make enough money from us!

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    1. Grace, they make less and less from us now. You really do have to look at these utilities we use and make sure you aren't paying too much.

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  4. Thank you. I will see whether it works on our non Telstra phones. I hope it does.

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    1. EC, please let me know.

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  5. 30 seconds is the maximum? That doesn't seem nearly long enough. I haven't timed mine so don't know how long it rings for, I just know that too many times I miss a call, but often I don't bother calling back especially if it is a number I don't recognise, because I did for a while and it was always someone trying to sell me insurance or wanting me to change electricity providers.

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    1. River, so true about nuisance calls. I've been getting calls from within Australia with either the 02 or 07 state code and I just don't answer as no one interstate will be calling me for any reason other than commercial reasons.

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  6. My phone never rings I wish it did. Nobody calls. Maybe I'm lucky, eh? I'm glad you got your ring extended.

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    1. Strayer, mine never rings either, and I get a bit panicky when it does.

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