Saturday, March 25, 2017

NBN Update

We have now been connected to the NBN for over two months. We pay TPG $70 per month for our connection and phone with nearly all phone calls free, and aside from some set up issues, now it just works, without fault.

For our $70 we get unlimited data at a speed of up to 100mb per second. In practice it is less than that figure but not that much less. The upload speed is amazing, at around 40mb per second. This is very noticeable when just uploading photos for a blog post.

Downloads of videos are very fast too. Wink to gypsy Jakob in Bulgaria.

We are saving heaps of money after disconnecting our Telstra high speed cable internet that cost us about $120 per month (with a freebie device for watching and recording tv and some free movies, that were rubbish. We disconnected it after a week) and connecting to NBN fibre to the building via TPG. We had speeds of around 35mb per second for download. Now we have near 100mb per second.

But for web browsing, there is not much difference.

What puzzles me is the basic speed offered by most resellers of the NBN. It might be $50 per month for a download speed of 25mb per second. We used to get 35mb per second from our cable internet. 25 mb using the NBN connection is rubbish, although perhaps an improvement on what you now have.

Australia is a very big country and someone who farms 300 kilometres from the nearest town, will not get a cable laid that distance to connect them. They use a satellite, which I believe is called Sky Muster. It has been an ongoing NBN disaster for so many and really needs to be fixed, yesterday. Country folk suffer enough deprivation. The least we city types can do for them is insist they have decent internet.

I am not so happy with this post. It is quite disjointed, but, publish and be damned.

29 comments:

  1. I haven't yet recovered from the fence meltdown when I had a phone call from Telstra wanting to make a time for the technician to connect the NBN. This was before I had the official letter which came a day later. Problem, the desktop is in the study, the phone connections are in the lounge and front room so unless they can run something around the outside of the house from the line, I'm up for money. Nowhere can I find that Optus will still give pre paid internet and the girl from Telstra didn't know. At least she gave me her number and ID to ring back which I can now do with the booklet in front of me. She caught me on a day after being with mother, never a good time. I don't want to go back to Telstra for internet, they stuffed it up once before. I don't want a plan either, money is tight enough without another grab although $85 a month for my phone bill was better than the 300 mother was running up with the mobile.My mind is a blue screen of death which is why no blogging and I hoped March would be better.

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    1. I am so sorry to hear this JahTeh. Will email later.

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    2. That's no good Jah Teh. Sounds like you better visit an Optus shop.

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  2. It is yet another poorly managed Government project. Last I heard it will be available here (perhaps) towards the end of the year.
    You are so right about country people though. Sigh.

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    1. EC, quite rapid progress is now being made in suburban areas, so it may be sooner rather than later. It has been a disaster.

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  3. I just plod blindly on content with what I have and hope it all continues working as it's working. I hate change and confusion...and I hate things going wrong. Of little patience am I! :)

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    1. Lee, you are so unreasonable to just want things to work.

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  4. Timely post Andrew. Only yesterday a notice went up in our foyer from the Body Corporate announcing that, weather permitting, TPG will begin digging its NBN trench to connect our building next Monday. The connection is described as 'Fibre to the basement'. The same notice informs that Telstra will dig its trench two weeks later. I can't recall how its connection is described but I think it will connect to the Foxtel cable television network already installed in the building.

    I'm surprised, or am I?, that only one working day's notice has been given. And what about these trenches? Does each company dig a separate trench or will Telstra reopen the one dug earlier by TPG and piggyback on that? And while the notification is from our Body Corporate where is the notification from the TPG and Telstra?

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    1. I don't believe two connections will be made to your building but your body corp may allow more than one company to install their equipment in your building. We have three to choose from. Our old cable internet used the Foxtel cable but your NBN will use the copper phone wires from basement to your apartment.

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  5. Is $70 per month for tv, computer and phone a lot for a normal working family? Did people pay more when their phone bills etc were separate?

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    1. Hels, we don't get cable tv with that and we don't have it. $70 a month is not bad, especially if you have teens very active with various devices. I think standard phone rental is over $30 now, with few benefits.

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  6. I don't remember what download speed I'm getting, I did check once a while ago. All I know is it's way faster than the crummy dial-up I used to have and that's good enough for me.

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    1. River, I forget. Are you using adsl or a dongle and 4G?

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    2. I have a Dodo wi-fi modem with a $30 per month plan for 100GB data allowance. I didn't want a plan, but turns out I was paying far more than that $30 with the prepaid because I was always running out of data allowance and having to recharge.

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  7. We are with Telstra and find it excellent for where we are. Have no home phone as not needed with free calls on our Telstra plan for mobiles x 2.
    Speed is excellent for us with the NBN, everything is faster. Safer for us to stay with Telstra due to the cable in the sea etc.

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    1. Margaret, I think the cable is used by all providers. After ditching Telstra for home use, I will see what they can offer us mobiles very soon. Woolworths mobile phone offers use Telstra 4G.

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    2. Yes the cable is used by all providers. It was experienced here when the cable went down awhile back how Telstra looked after their customers during that time, and the other providers were limited - a lot of disgruntled people, yet we were ok being with Telstra.

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    3. That's a good point about when things go wrong, and Telstra is pretty good with that. When our internet went down for a couple of days a few years ago, they let me use my phone with free data.

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  8. I wpuld lie to live for a while in such big country as yours i think it would be a fantastic ecperience

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    1. Gosia, I dream of hopping on a train and being in Prague in a couple of hours, from whatever European country. The grass is always greener on the other side of the fence.

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  9. Imagine that Belgium was the first country with only cable TV ! When my parents moved into their house here in Brussels in 1959 they had cable but no Television. Only a few people had TV and there was only 2 programs in the evenings ! I have never known something else then cable, no wires in the air.

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    1. Gattina, that is interesting. Even now, our tv signal for free tv, including our government funded tv stations come into our building via an antenna on the roof of our building.

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  10. My computer is hooked up through DSL cable owned by Comcast. For $50 a month I get internet only, no phone or TV and download speeds around 25mbps with upload 4 to 6. It would be $10 a month more, for modem rental, but I bought my own, to cut out that comcast cost. For TV, I have a rooftop antenna and get a few channels. Sounds like your current set up is fast as lightning and affordable.

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    1. Strayer, that doesn't sound like an especially good deal. We are miles behind places like Japan and South Korea.

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  11. After getting the official letter and booklet last week, I checked the letter box this morning to find a note saying that nbn network construction is commencing in your area with four statements of what's involved. Talk about what comes first, the chicken or the egg.

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    1. Jah Teh, we too came very close to crossovers with information.

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  12. I keep getting emails informing me that NBN is available to us.. but it's not 😀

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  13. We have NBN! We got connected nearly 2 years ago as soon as it was available in our area. We are one of the lucky ones. It is via Fixed Wireless meaning that you have to be within 10kms from mobile tower with a direct line of sight, no trees or buildings in the way. We just scrapped in with that distance. People on the next farm can't get it and have to wait for SkyMuster which is turning out to be a hopeless and very ineffective. Prior to NBN our download speeds when it worked were about 0.1mbps and upload much the same. And you gave up using the internet at certain times of the day as it just didn't work. It would take sometimes an hour to upload my one photo/day on my blog (and it would frequently drop out during this process). Now we have speeds of about 20mbps download and 4mbps upload. So what does that mean from a personal perspective - it meant that my eldest daughter who is chronically ill could finish her degree via distance. It means that I no longer have to get up at 4am to pay wages via online banking as the internet actually works during the day. It means that I can send emails out and they will go straight away. As I said we are one of the lucky ones. For most farmers the internet is still crap.

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    1. CM, I think what you are receiving is just acceptable, assuming it is not costing too much. People on the land should be lobbying their local MPs and the LNP very hard. Satellite will never match what can be had in the city, but it needs to work adequately and it seems it doesn't. The obvious needs to be stated though; who privatised Telstra?

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