Wednesday, February 01, 2017

Matters tech and I was wrong

Mother's phone has been connected to the NBN. As an old and frail person with medical issues, she is (I can't remember the correct phrase) a Telstra priority customer. I told her it was nonsense that she would be without a phone for three days, as others had told her. I was wrong. She was, almost. Her phone was disconnected and then she had no phone.

ABI Brother got on the phone and argued strongly for his poor old frightened mother at home without a telephone. That evening at 10pm, someone turned up with a simple mobile phone for Mother to use until her landline was working. Strangely her elderly friend could not understand how it worked. Even more strangely, her young council cleaner could not show her how it worked. It took R to show her and it is such a simple phone. Maybe the aforesaid are used to smartphones, not simple ones. After three days, her landline was once again working and she asked if she could keep the mobile. The answer was no. It was taken back, no doubt to again be given to some whingeing old woman.

I thought I had connected everything in our abode to the NBN. Aside from other issues, there was no issue connecting devices including the tv. I did forget one thing, my Kindle for book reading. I reckon I spent about 3 hours on sorting it out and I really don't know why it happened. I bought a book just after we connected to the NBN, for $1.99. I rarely pay more. I kind of noticed it had not downloaded, more that I always like a book waiting for me and there wasn't one there. I returned to work after the Christmas holidays, and there the book was. Oh yes, it is hooked up to the work wifi too. That is how books get delivered to my Kindle. I buy them on the Amazon/Kindle website and when the Kindle gets an internet connection, the book downloads in a couple of seconds.

Well, of course it won't work at home. It needs the new internet connection details.

In the meantime, one day the well charged battery went flat in one day. The charge normally lasts for weeks. Odd, and I had nothing to read at work. Then it happened a second time, where the battery unexpectedly went flat very quickly. I gotta fix this.

While I could download books at work, this is not ideal. I found the wifi connection area.....I suppose I must have done this when R first gave me my Kindle, but our wifi internet was not showing and nor was any of our neighbours. Much googling to find out my model number to do a search was a waste of time. Yes, a lot of time. Eventually I found out you can restart the device by pressing on the on/off button for thirty seconds. It restarted ok and my latest book was still there, but now my work internet connection had gone too. I can also manually transfer a book to the Kindle by plugging it in to the computer after also downloading the book to my tablet and transferring but that is not how it should work.

Eventually I found the solution, a factory reset. You go to the menu and then hold down some button which gets you to another menu where you can factory reset the device. I did that and there were internet connections. Glee! I connected it to our wifi signal and all is well and the battery has gone back to normal.

What I did learn along the way was that when you archive a book, that is when you delete it, it goes off the device but is always downloadable from Amazon.

I am pretty tenacious about such things, but I was getting close to just buying a new one. R would have just chucked it in the bin if it stopped working.  Perhaps he has the right attitude.

30 comments:

  1. I've not used my kindle for ages. I missed holding a book and flicking backwards and forwards through the pages so I returned to the library and borrow from there.

    ReplyDelete
    Replies
    1. Marie, I probably wouldn't bother except for the reason that it is so portable and light, great for work, and always with me.

      Delete
  2. Anonymous8:58 am

    Quicker to buy a book it seems, though it may not be available in Aussie bookshops or so cheaply. Twenty years ago, I bought my first Apple Mac and it came with a fat volume of instructions. I learned a lot just flipping through it. 'Oh I didn't know it could do that,' I often said. Nowadays the Apples come with a search engine, which means you cant find anything unless you know exactly what you want. And even then, you often still in the dark because the information is not written for simple people. - Ian

    ReplyDelete
    Replies
    1. Ian, it is the first time I have had an issue with it. Otherwises it is very simple. I agree with you. There is nothing better than a good manual for anything. If it is online only and a pdf file or similar, I usually download it and keep it. Like all searching, it can be hard to get the words exactly right to get the answer you want.

      Delete
  3. I loathe (actually hate may be more appropriate) techie issues and making sure everything is connected to whatever service one tends to be using at the time.
    I do love my Kindle:)

    ReplyDelete
    Replies
    1. Sandra, usually someone who says that has someone at home who deals with matters tech ;-)

      Delete
  4. Not a kindle fan, I like books but will soon have to try it again as the print is getting smaller in books the older I get.
    Merle.........

    ReplyDelete
    Replies
    1. Merle, I don't think mine can enlarge the print, but it is a bit old now. Certainly if you read on a tablet, it can easily be made bigger. They are saving ink you know but making the print smaller.

      Delete
    2. I've got the kindle keypad and there is a button with a capital A and a smaller A, I press that and get a choice of sizes to increase or decrease print size. Comes in very handy when a downloaded book has miniscule print.

      Delete
  5. Your mum is doing pretty well with technology. A lot of (usually) widows of her generation cannot use IQ and mobile phones, and they cannot pre-plan the air conditioner.

    ReplyDelete
    Replies
    1. Hels, she used to use late Step Father's phone at times. She isn't stupid, just will not apply herself at times.....often really.

      Delete
  6. A kindle would drive me crazy. I like books and book marks and serveral books open at the same time if I'm researching is just heaven.

    ReplyDelete
    Replies
    1. Jah Teh, I still have ordinary books at my bedside but I do confess, they would very dusty if not for Household Management.

      Delete
  7. I don't have Kindle...never have and I've no intention of getting same. I like books with paper pages. I'm old-fashioned that way, but that's okay! :)

    As for the first problem experienced by your Mother. I had similar leading up to Christmas. A wild electrical storm had wiped out landline phone usage around this area. I wasn't the only one having the problem. I still had my internet, but no landline phone.

    I didn't have a mobile phone...I had no use for one. The last time I had a mobile was back in 1998 when my brother was ill. When he passed, I tossed the phone away. It was of no further use to me.

    I'm not one who uses a phone often; and don't travel distances, so I was content with my landline. Knowing the phone was there when I needed it was fine; but knowing I had absolutely no phone contact was very frustrating. And I'd been told it wouldn't be fixed for another 10 or more days (after it had already been out for three) - not until 22nd Dec.

    So I bit the bullet and bought a cheap little Telstra mobile for $9.00. They were being advertised everywhere at the time. I didn't need one with all the bells, whistles and streamers...just one on which I could make a call and receive a call if the need arose.

    To cut a story that's already grown very long short (I received the gift of the gab as a Christmas present!) - I happened to run (figurative) into a couple of Telstra guys in a van when I was on my way to the supermarket...so I immediately braked to a stop and told them my sad, sob story.

    Strike while the iron is hot, I always say...or when you see two Telstra guys instead of having to talk with someone in Timbuktu!! The problem was fixed within a few hours...four days before it was booked to be rectified.

    I still have my little mobile...for emergency purposes only. The plan I am on cost me $70 for 12 months.


    ReplyDelete
    Replies
    1. All interesting Lee. I am pleased you did not run into the Telstra blokes literally. Probably no favours then. I truly never knew anyone ever sold phones that cheaply. I can't believe your contract. Obviously your call charges would be high if you actually used the phone. When our Telstra contracts, the price was put up from $20 to $30, and without telling us. That is the next thing to do, get rid of Telstra but still use their superior network.

      Delete
    2. You can check it out, Andrew. I do not tell a lie.

      The Telstra Cruise ZTE T126 prepaid mobile phones were being advertised/sold by Harvey Norman, JB Hi-FI and other similar outlets prior to Christmas at the extremely low price of $9.00...obviously a Christmas special.

      As you can see...they are now $39.00 ($27.00 on Ebay).

      http://www.harveynorman.com.au/telstra-zte-cruise-pre-paid-mobile-phone.html

      https://www.jbhifi.com.au/phones/all-phones/telstra/telstra-cruise-t126-prepaid-handset-black/775144/

      19 mins of calls have cost me $1.20. Since my landline was restored, I've not had reason to use the mobile...It is purely as a back-up. Below is part of my Telstra Account showing what I say is true. :)


      "TELSTRA 24x7
      MY ACCOUNT
      Pre-Paid

      Logout

      Offer & usage
      Balance & recharge
      Lee Profile & preferences

      Pre-Paid > Usage


      Usage
      3 Jan 2017 - current (last 30 days): calls, messages and data

      $ 1.17 Calls (19 min 0 sec)
      $0.03 Data usage (< 0.1MB)
      Total
      for the last 30 days

      $1.20

      Usage history
      Tax statement

      Long Life Change my offer Set up low credit alerts

      Balance Recharge credit $98.72 remaining Expires 27 Dec 17

      Calls Telstra Bonus Talk 85mins max remaining Expires 27 Dec 17"

      Delete
    3. Clearly the calls are very cheap too. We might have to get one for Mother. Can you tell me how long the credit lasts before expiring?

      Delete
    4. I paid %70 for 12 months, Andrew. I think it's a very good deal...for someone like me, and your Mum, by the sounds of it.

      https://www.telstra.com.au/mobile-phones/prepaid-mobiles/telstra-cruise-t126

      Woolworths & Coles, from what I can gather, also have cheap mobiles and plans.

      I hope all of the above is useful to you. I really didn't set out to write at such great length...I hope you don't mind. :)
      I live alone; and I live a fairly reclusive life - by choice. I enjoy my own company, space and privacy. And my fear when my landline was out of action, was if I fell or whatever, no one would ever know. I'm probably still a bit of a spring chicken compared to your Mother...I'm 72, but I do have arthritis in my hips and the floor in my cabin is tiled...and if they are wet, they're high hazard territory! So for the low expenditure on the mobile prepaid phone was worth it. I would definitely get onto it for your Mum, if I were you. It's a shame you didn't see them advertised at the price they were prior to Christmas...but still, at the price they are now (as per the sites I gave you)...they're still good value, I reckon.

      Delete
    5. Writing too much for me, Lee? Never. The information will be very useful as I plan to go pre-paid soon. Cabin? Do you live on a boat? Seriously, it is permanent dwelling in a caravan park? That is one alternative living option I would consider. I love staying in cabins in caravan parks.

      Delete
    6. I hope the info I have given is helpful to you, Andrew.

      No...I neither live on a boat, nor am I an old fart in a caravan park! ;)

      This block of land is 3 acres/1.2 hectares in size. A rectangular block with the my landlord's home (and my landlords) living up one end; and I'm down the other end. My "cabin" (with me in it) is actually a converted shed...I guess that is the best description of it. It's all lined inside with pine etc; fully fitted out; hot and cold running water (we have our own water supply on Tamborine Mountain). We have a bore also on this property giving us pure mountain water, as well the the precipitation from above when it decides to grace us.

      This little dwelling is all that I and my two furry rascals need. Trees of various varieties are dotted throughout the property.

      Between my abode and that of my landlords' are many trees i.e. conifers, avocados, a rather large black sapote, and others. I can't see their home from here, nor can they see my cabin from their place, which is great.

      We are situated on a dead-end lane with only four homes and my cabin on it. Across the lane from this property are about 5 acres give or take of undeveloped, treed land. And on the other side a fair distance away from me again no neighbours are visible because their home is at up at the far end of their property which consists of about 8 or more acres. I see no houses from here...which suits me just fine. I love not having neighbours within arms' reach and eye vision. I guess that's why I loved living on the islands! :)

      Tamborine Mountain is a lovely place to live...it still retains somewhat of a village atmosphere...and that I like very much. As you're no doubt aware, it is in the Gold Coast hinterland...and the coast is only about a 30 minute drive away...but I purposely stay away from the hustle and bustle of the Gold Coast, and, for that matter, Brisbane, which is about an hour or so drive away. We really are not out in the sticks up here...but it is a lovely, natural spot to be.

      Delete
    7. Sounds idyllic, Lee. Yes, I think you can see Mount Tamborine from Q1, GC. Pleased to hear they are getting rid of that stupid monorail at Broadbeach.

      Delete
  8. What would we do if we didn't have phones at all!
    My parents didn't when first married but as long as I can remember there was always a phone - we just don't like things taken away from us. Many don't know how to survive without a phone - what a shame.

    Kindle, had one for a long time, mine doesn't need the internet to buy a book - the book just appears if I bought one, however I use my iPad for reading as the Kindle's pages are too small and always turning the page - yes, you could say I'm lazy in that area.

    ReplyDelete
    Replies
    1. Margaret, I don't think we had the phone at home until we moved to the country in 1961, where everyone had it, but on party lines. It frequently went down but was always quickly fixed by the PMG. I agree, the page turning thing is a pain, but I don't want to take my tablet to work. The Kindle will do for now.

      Delete
  9. I'm certainly glad you got your kindle sorted and I'll make a note of this post in case I ever have trouble. I used the download and transfer method for quite a while until I got the wifi, it's easy enough. Do you only keep one or two books at a time on your kindle? I remember loading far too many when I first got mine and hated clicking through umpteen pages of index trying to find the one I wanted to read next, so eventually deleted most of them and will load them again one at a time when I'm ready for them. I still have too many on there and may do another cull. They're all still on my computer,so getting them back is easy enough.
    Sorry to hear your mum was without a phone, that's a bit scary for an elderly woman alone; she can't call for help if it's needed.

    ReplyDelete
    Replies
    1. River, yes, the book I am reading and the next one to read. Most of what I read are not great works of literature and it is unlikely I will want to read them again. I did in the early days run to two pages of books, so I know what you mean. Mother still had her emergency alarm system.

      Delete
  10. My index is currently 47 pages and 467 books. Time to cull. A job for the wee hours when I'm too awake to sleep.

    ReplyDelete
    Replies
    1. Will you really ever re-read any of the books you have kept?

      Delete
  11. I have a kindle my brother gave me some time ago, but I don't use it much for books. The reflection is horrible, so I must almost read in the dark to use it. I do use it to watch shows off netflix in bed however, my favorite thus far, for night watching, sometimes under the covers--Bates Motel.

    ReplyDelete
    Replies
    1. Strayer, I find I have to angle just right when under fluoro lights at work. It must be quite a superior model to be able to watch tv shows on. I've heard of Bates Motel, and I suppose there is a connection to the old well known movie, so well known, I can't remember the name........oh, Psycho.

      Delete
    2. Norman's younger years, living in Oregon, in a creepy house, managing the creepy Bates Motel with his mother, Norma, with whom he has an abnormally close connection. It's delightfully twisted and the first season was often tongue in cheek.

      Delete