Luckily it was early in the morning, so I did not have to queue when I called Origin Energy, although I did have to go through the press this button for this or that.
No, I assured Origin Energy, we have not changed to AGL Power. It was suggested that someone within the building may have changed and given the wrong apartment number. I would have thought changing suppliers would be little more complicated than that. Not happy. The person at Origin did what she had to do, gave me a nmi number or something and then transferred me to AGL and I was assured we would be changed back within a couple of weeks! and that the change would be backdated. I wish I could have faith, but I reckon this is going to get messy. I've already wasted 25 minutes of my time.
Yes, you buy by weight and that is how you should compare, in theory. As various industries describe it, there has been some settling of contents in this container of Vanish stain removing powder. It was only two thirds full. Why make the container one third larger than it needs to be? Surely not to be deceptive?