Gattina in this post reminded me of an incident we witnessed in Oxford Street, Sydney at one of those Asian run $2 like shops. R had forgotten to take his earphones with him so went in to buy a cheap pair. While it was one of the most junkiest and jumbled shop of its type we have seen, the woman who ran it was lovely and very helpful and R bought the earphones, which he did not end up using anyway.
A day or two later we were about to go back into the same shop for a pair of scissors, and there was ruckus inside. The shop owner had hold of a woman's arm who promptly dropped to the floor and started screaming out that she had been assaulted. After some verbal back and forth, the woman left the shop. It transpired that she had stolen multiple items from the shop and was now trying to return them and redeem them for cash. The owner called the police and told them the story and from what we heard, the police took it quite seriously.
Although there was a cctv, we heard the owner tell another customer who witnessed what happened that the system did not record. He told it was so easy to set up using her computer behind her counter.
It was an interesting little diversion for us, but gee, what some people in small business have to put up with.