Thursday, May 23, 2013

Knock knock

Mother is plagued by door knockers. She is quite happy to get a knock from the Jehovahs who have come to almost be her personal friends (they will hang around and listen to her list of medical problems). Most of the knockers are people who want to sell her something, change telcos, change electricity companies etc etc.

She has resisted changing electricity companies, because hers allows her extra time to pay her electric bill. But she was tempted by a door knocker with a good lower tariff from the same company. She signed a contract for two years. Then she realised that she had to pay her electric bill on time. Mother deals with bills as business accounts, that have to be eventually paid, in time and takes no notice of due by dates. A call to a provider by a poor old helpless widow can do wonders.

While it was past the cooling off period, she realised that she had signed up to Red Energy New South Wales, rather than Red Energy Victoria, quite a different company. Is it duplicitous of RE NSW to be door knocking in Victoria and not saying they are a different company to RE VIC, who was already Mother's electric supplier.

Mother called them and in spite of being past the cooling off period, she was transferred back to RE VIC. Now she has not had an electric bill for well over four months, in spite of her calling them and asking for one more than once. If only she could get to nine months and the bill will be wiped.

18 comments:

  1. Yes it was wrong of them to not state they are a different company. I half listened to an article on Today Tonight about door knockers making false or misleading claims in order to entice people into signing up. Apparently there is a sticker available from the ACCC that you put on your front window or door and if you point that out and ask them to leave, they must leave or get a hefty fine. I'm going to get one.

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    1. River, I think that is the 'Do not knock' sign. Good idea.

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  2. Knock Knock
    Who's there?
    Goliath
    Goliath Who?
    Goliath down you looketh tired.

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    1. Keep your day job River. Oh, but have you?

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  3. the people who get the customer to change, get a nice commission. I got a phone call and took down all the promises, and when I compared the 2 companies it was impossible to sort it out because they both have different ways of billing. so I stayed put. It's great to put on a dippy old lady act though. maybe I wasn't putting it on of course. *sigh*

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    1. lol Ann at our last couple of lines. It is like trying to compare mobile phone plans.

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  4. I got tricked by a young guy once who implied he was there as some kind of government agent, making sure I was getting the cheapest deal for my electricity. I even got my bill out for him to make comparisons. It wasn't until the 'end' when he was trying to get me to sign up for his company that I realised he had been less than truthful. I rang his company and complained and told them never, ever to visit my house again. They assured me they wouldn't. Someone did once and I told them they weren't supposed to be there.

    But I still feel quite sorry for the callers over here, because I am sure they are virtually forced into these commission 'jobs' by WINZ- to force them off the unemployment benefit.

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    1. Very much the same here KN on all counts except here it is more a job for foreign students.

      You are a smart and educated person. Imagine what it would be like for someone who is not. Free enterprise at its worst.

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  5. I think door knocking has had its day ... quite apart from the irritation (and potential dramas) it causes the person answering the door, it surely must be more than a little dangerous for the caller??

    Hope your mum gets her freebie - and not a bill after 8 months & 28 days ...

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    1. Red, I expect as part of their training the callers are taught how to beat a hasty retreat.

      Mother is stressed about the mounting electric bill and has been busy calling the company, but I expect there is an alarm goes off at the electric company at 8 months and 28 days.

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    2. re that 'alarm' - you might want to ask Copperwitch advice on that. She had to go the full 15 rounds with the power when her mum moved from home to Home.
      I came here today to bring this Age news on power prices scrutiny to your notice. The watchdog is onto them.

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    3. CW is very helpful with advice for dealing with old ones. I did read about the price rises.

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  6. It's a horrible business to be in. I try not to criticise people prepared to work at a job like that, but am over the standard BS, patronising, aggressive, arrogant attitudes. Added up, they don't appear to have any kind of moral line in mind when they knock on the doors of vulnerable people.

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    1. It is FC and I too feel sorry for them, but I have heard recently that they are much more aggressive than they used to be.

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  7. As I spend most of my day at home in the back yard I don't hear door knockers and our friends know to come round the back so I no longer have a problem.
    Merle..........

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    1. Merle, you have reminded me of calling out 'come around the back'. Friends knew to do this, but the local minister always knocked at the front door.

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  8. I don't seem to get many door knockers these days and as far as callers go unless its a number I know I don't answer.. I wonder if during the mix up between companies your Mum's account got zapped never to be seen again! How very cool would that be :)

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    1. Who would know Grace. Mother is her own person and while we children pick up the dollar tabs, she is not stupid, yet.

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