Wednesday, October 24, 2012

Visit Melbourne

If you plan to visit Melbourne for the first time, there is no end of online help for you. I expect the same goes for most big cities and Melbourne is a big city by any standards, with a population of over four million people.

But not everyone is a tech type. Some like the personal touch and communication with real people. Melbourne serves its visitors well enough in this area too. 


Down underground in this building at Federation Square is the Melbourne Visitor Centre. There is no end of information there and you can also make bookings. Two of our building's residents are volunteers at the centre.

On the surface at the major intersection of Flinders and Swasnton Streets, opposite the main suburban railway station, you can find the Redcoats(my name for them) who are there just to help you and they have good local knowledge and they carry some information with them.

More Redcoats can be found at the corner of Bourke and Swanston Streets. I believe some are also present at Station Pier when cruise liners arrive at Port Melbourne.

Yet even more assistance can be found at the Melbourne Visitor Booth in the Bourke Street Mall, between Swanston and Elizabeth Streets. I expect to get the best out of these services, perhaps the best question not to ask is, 'What can we do?' Have some idea of your interests, maybe your budget and how much time you have.

10 comments:

  1. Hello Andrew:
    We think that the idea of the 'Redcoats' positioned around the city to assist visitors is an excellent one. We assume that there is some formalised training for this role.

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    1. JayLa, I should think there is training. Obviously the people who do this are already enthusiastic and about their city.

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  2. The Redcoats are great value for visitors. Any tourist would be relieved to leave their airport shuttle express train and run smack bang into one of these volunteers.

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    1. FC, I wonder if there are any at So Cross Station. They would be useful there.

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  3. Your visitor centre is underground? Well, that explains why our city tried to move ours underground. didn't work very well, they put it in a side street with a tiny, tiny entrance that no-one could find. They've moved it again now. We also have an information booth in our Rundle Mall. We don't have any Redcoats though, nor any equivalent that I know about.

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    1. River, it is underground but in a very obvious place. In the first building you see, ground level is mostly empty space.

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  4. ooh I've never seen those readcoats, how cool are they!

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    1. Dunno about cool Fen. Their average age would be significantly higher than mine.

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  5. That is a great idea. We bumped into some of these volunteer guides in Vancouver just as we were wondering where the ferry station was. Very helpful.

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    1. Diane, isn't it just great that people stand around for hours, just wanting to help people.

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