These private transport companies in Melbourne really like their spin.
Yarra Trams now want their drivers to work for ten hours instead of eight hours. Tram drivers work in in a high pressure job and I don't like the idea of them working for ten hours rather than eight, whether the drivers like the idea or not. Ten hours behind the 'wheel' in heavy traffic and passengers coming and going all day sounds like a disaster waiting to happen. Yarra Trams describe it as family friendly policy. Bad idea Yarra Trams. Should trams start crashing into each other, I am sure it won't be the fault of driver's longer hours. It will be driver error.
Metro Trains have dropped the specific train delay indicator from their website. They seem to longer give out information to media about late running trains. Their website now offers an opinion on how well the different lines are running. I've checked the website several times over a few days and I have not see anything else but, 'good service' on all lines. Apparently, if I heard correctly, even if a train is cancelled, if it is only one, the website will still say good service. What absolute rubbish. Metro Trains are clearly trying to make their service look better than what it actually is, at the expense of passengers knowing about specific things that may affect them.
What is the Department of Transport doing? Why aren't they intervening in what might be unsafe driving hours for tram drivers. Why isn't it ensuring we are given adequate and accurate information about our train service?
Are you ever surprised at how Metro Trains and Yarra Trams meet such high performance figures? I have been told how it is done and it is sheer doctoring both up and down through the management hierarchy. Every level of management, and there are many, change definitions of problems so that things appear in the statistics to look so much better than they are.
Three months after making a complaint, well more a query, to Metro Trains, I received a reply. I will tell you about that another time.