Apparently we have been overcharged on our water bills. Melbourne Water has suggested we will be paid back over the next five years. Sorry, I want the cash. I have expenses.
David Galbally, a QC, suggests we fill in this template letter and send it to Melbourne Water, wanting repayment in seven days.
I advise I am a customer of Melbourne Water [or
whichever authority is the relevant authority]. My account number is
[insert details]. I have been advised that over the last 3 years or so I
have been overcharged with respect to my water bills.
Would you provide me within the next 7 days the following:
• Details of the amount or amounts overcharged in respect of each account rendered;
• When you will repay the overcharged amount and at what interest rate?
you not be able to repay my money within a reasonable time, I shall
have no alternative but to deduct it from your future accounts together
with the current overdraft interest or existing overdraft interest at
I look forward to your reply as soon as possible.
Read more: http://www.theage.com.au/victoria/dear-melbourne-water-give-me-back-my-money-20120615-20e6t.html#ixzz1xrJqICaN
I am not an unreasonable person. Seven days is a short time. My own goes like this.
"Please adjust my account by the overcharged amount on my next water bill. Should the credit exceed the amount of the bill, I am quite happy for the remaining balance to be deducted from my subsequent bill."
I think that is more than reasonable. While to me and Premier Ballieu the amount of perhaps $170 might be a hiccough as Teddy Baills suggested, to my mother, it is a significant sum.