Dear Telstra, this is not the first time this has happened and I find it slightly annoying. Let me give you the background as to why.
I use internet banking once a fortnight, the day I get paid. I pay bills, make adjustments etc. It is my personal accounting fifteen or so minutes. I don't like to log on to internet banking any more often than that. In fact I hate using it.
I am now a very smug person who pays the full amount on his credit card every month, but it wasn't always so. For most of my adult life I have paid credit card interest. But I am now in the company of those ever so superior people who say, ah, I pay my credit card off every month. Well, goody bloody hurrah for them.
Consequently I would get depressed when I logged into internet banking and saw my debt and the interest I was paying, so I only logged in when I had to.
Now, I get a little alarmed when I log onto internet banking and I see my bank balance always going up. Will it continue to do this? Incoming is exceeding outgoings. This hasn't happened to me since 1980. What do I do? I have superannuation to look after me when I am old. What do I do with this money? While I might like to buy a Jaguar, I am not sure I could stomach spending such money on some tin, leather and aluminium to use to travel to and from work.
So essentially I like to log on to internet banking once a fortnight, because I have to. So Telstra, you are really annoying when you send a bill that has to paid in thirteen days. I just paid bills this morning. For me, it means I have to log onto internet banking again. For a pensioner, and I will be one, one day, it could well mean them paying a day or two late and incurring penalties.
Surely twenty days would be fair, which would allow for postage delays, and for the less well off, a new pension payment to pay their bill. Ok, bargain down to sixteen days, but nothing less than fifteen. No other utility gives such a short period. Telstra, have you forgotten you are a utility? There to provide a service to the public? Oh, silly me. You are a private company now. Sorry, my mistake.