But when we shopped on Saturday, Prahran Coles supermarket shelves were rather empty of their promised specials. As R's bathroom is also the public bathroom in the Highrise, he likes it to look smart. Shampoo and conditioner bottles must be the same brand, bottle shape and colour. His shampoo was on special for $3 off. Marvellous. But the conditioner was not there, evidently sold out, which seemed odd at 9.30 am on a Saturday morning.
At about 9.40 I noticed my soap, Cussons Imperial Leather, was on on special too and I needed some. Empty shelf again.
9.45, Schweppes soda water is on special for $1 a bottle, soda water being an essential for watering down the Highriser wine. You guessed it, none on the shelf.
Coles are so busy pushing their own in house brand, they are seriously neglecting what their customers want. The one we used to buy, Kirks, has disappeared altogether. I really don't believe that the shelves emptied of Schweppes between when the shelf stackers left overnight and 9.30 in the morning.
But with a Woolworths adjacent, we were not powerless and bought the missing products there, although settling for a lesser quality soda water and an entirely different brand of shampoo and conditioner. My soap was in plentiful supply, and cheaper, even if I did have to buy twelve cakes.
Unexpectedly, in the afternoon we popped into Coles at Caulfield for a cake to take when we were visiting a friend and there was a plentiful supply of soda water. Too late for us. (we don't normally take supermarket cakes when visiting, but time was not on our side.
Patrons of Coles in Caulfield, mostly overseas students, seem to not care for soda water, whereas the inner suburban
Some of you will know the delightful checkout chick River. Perhaps she can explain why shelves are empty at such an early hour.
My guess is that it is management incompetence, perhaps under estimating the required stock or higher management still, not supplying enough stock. Regardless, it is very annoying. ABI Brother who visits the supermarket almost daily, would have taken a rain check. We did not have the time to muck around.