My workplace once anonymously surveyed its staff to see what moral was like. Management was absolutely shocked with the result that indicated there was barely a scrap of staff goodwill towards our employer. That was a bad time a few years ago and I remember it vividly. We have all moved on.
I used to feel a little pride in our national airline Qantas. Now I despise it as a money hungry, cost cutting, overpaying management behemoth who treats its staff very badly. I fear a survey of Qantas staff morale would produce similar results to my workplace those few years ago.
I think people used to generally have positive feelings about Qantas, but I have not heard a good word for them for quite some time. Are Qantas not concerned about their media image? While I am sure they pay a lot of money to many to manage their media image, I consider it money badly spent as it clearly hasn't worked.
Can I be specific?
Hiding behind 'safety first'. Be it the farce at Sydney Airport yesterday when two people went through a wrong door and the terminal had be evacuated, planes unloaded and everyone rescreened, or when other planes considered it safe to fly when there was volcanic ash was in the air, but Qantas didn't.
A very hectoring chief executive who pays himself $7 million a year, yes seven million dollars. How can anyone be paid that sort of money?
If a company tries to charge me for using my credit card for paying, I usually pay cash if I can. Mostly you are not charged when there is a practical alternative. Of course there is no alternative when booking Qantas air tickets online and you pay the surcharge. Go to the office to book? Pay a in person surcharge.
Give Qantas some love in comments. Media monitors will be watching for it.