When I arrived home from work R had a black look. If R gets a black look, be afraid. Fortunately it was not directly to do with me, but then it usually ends up being all about me.
'This new (renovated) computer is no effing good. It won't get sites. It won't do anything. It was fine before it was upadated (it wasn't), but now it won't do anything (it was fine except for one site)'. He expends all his patience at work and has no inclination to be patient when he is home.
'Darling, sweetie, love of my life, show me what you mean'.
City Link seemed to be the problem. It had gone into what I describe as 'safe mode'. In Firefox it mostly timed out. In IE, it showed stuff, but in a simple way, and he could not add money to his account.
Well, this is serious as I need to use City Link (toll road) in two days time. I hate one beep from the Etag (electronic device to charge a toll fee), let alone multiples.
R has spent an hour trying to get it work. I never do anything like that. If I site doesn't work, I go on and do something else and go back to it later. R unrealistically expects when he sits at a computer to use the internet, it works. Yes, he is very unreasonable, but he possibly did not have anything else to do on the computer, whereas I have a permanent backlog.
Before work this morning I checked City Link's website, and it was working well. I told R. He came home tonight and again it was back in its safe mode. He persisted, only to discover he could only top up his account with Diners Club or Amex. He got on the phone, and naturally as the website wasn't working, there was a long wait for a customer service person. He topped up his account over the phone.
8.34pm 07/09/11 it is fine, but too late. R is quite right to be peed orf with the City Link website. It should have decent backup and not fail so easily, twice in two days.