Not much in the way of loyalty around now. Work place loyalty seems to be history.
I like to be loyal though, but only up to a point. I was loyal to a Glen Iris service station for many years because they served me for petrol and maintained my car well, so I did not mind paying a bit more for petrol from their pumps.
I have used our local chemist across the road almost from the day we moved here. We have a relationship. I am the customer and they serve me well.
But recently R was told by a workmate about a prescription medication that they both take and is available for a decent bit less at Chemist Warehouse. I went in one day and checked for him, and sure enough, a good saving.
I spend $83 per month on prescription medicine (so much for free health care) so I thought I better check my medications at Chemist Warehouse. They have a very easy to use online price and brand comparison facility. Just look for the pharmacy tab. I can reduce my prescription cost down to $54, a saving of $29. 29 x 12 is nearly $350 per year saving.
I like to be a loyal customer, but sorry, I can't afford to be that loyal. I expect to pay more at the chemist because I get premium service, but the gap is too large.
As an aside, in the middle of the year I asked our chemist about the prescription threshold, which once passed, you get your medications at a much reduced price. I did not meet the threshold and I must have looked disappointed. The chemist said to me, 'It is not something to aspire to you know Andrew'.