The Herald Sun reports a decline in satisfaction for taxi users in Victorian. This is an issue I have, but let me find out more about our taxis. I am an infrequent user and the times I have used them, the worst I can complain about it incompetent driving skills. In the past year I have caught maybe half a dozen taxis and only one was driven well. Making the drivers pay for their own fuel, brake pads and tyers would help a lot.
My mistake number 1, the Taxi Directorate is not a private umbrella organisation as I thought, but part of the Public Transport Division within the State government.
Very sneaky VTD website. There is a link to to parliamentary acts that govern taxis, but not a direct one. The link only takes you to general legislation site. I hope the site has a good search facility, but I cannot be bothered.
The simple thing I wanted to find out was how often the exterior of a taxi should be washed? I cannot remember seeing so many taxis with filthy exteriors as I have this year. A friend used to drive taxis. Maybe it was company policy rather than a regulation, but at the end of each shift the driver had to wash the car. If our friend's taxi was dirty, he would give it what he called a dollar squirt at a car wash. In practice what happened was if the car was dirty, it was cleaned.
Not so nowadays. So many taxis have built up grime on them, not just grime that accumulates in one day.
The taxi industry is a disgrace. Anecdote after anecdote, media report after media report. Hardly surprising really when a driver might only earn eight dollars an hour. If you pay peanuts, you get monkeys. If anyone takes that the wrong way, I don't care. It is an expression that has been around for as long as I have.
It is high time the industry was given a massive shake up. Just remember this, like trams, trains and buses, the taxi industry is controlled by a government department, the Department of Transport. Over to you Minister Pakula.
Post started 30/10/10