This just arrived in my inbox. Given I had just paid the phone bill yesterday and had to change the BPay numbers after using the same ones for a couple of years, I was monetarily alarmed. It also had the Big Pond logo at the top of the email. Did everyone have to change their Telstra BPay numbers? Good timing on the part of the fraudsters.
This e-mail has been sent to you by BigPond to inform you that we were unable to process your most recent payment of bill. This might be due to either of the following reasons:
1. A recent change in your personal information. (eg: billing address, phone)
2. Submitting incorrect information during bill payment process.
Due to this, to ensure that your service is not interrupted, we request you to confirm and update your billing information today
by clicking here.
If you have already confirmed your billing information then please disregard this message as we are processing the changes you have made.
BigPond Billing Department