Advertisements on TV, letters to the newspapers, extra cleaning staff employed, staff transferred to more visible helping roles, caring for the environment signs erected, ticketing machines receiving extra mantainance. There must be a tender or two in the air, and of course there is. Both Connex Trains and Yarra Trams are tendering for contracts to run our trains and trams for the next fifteen years, but there is some stiff competition.
Of course they can't help a debacle like today, when many once a year train travellers, some influential types, catch trains to the Oaks Day horse racing and were massively inconvenienced by an overhead wiring failure resulting in no trains to get home.
The 'Erald Sun has the story here. Get a cab, was one suggestion from the Connex spokeswoman in her advice to her company's customers. Someone should slap the cow. You are on your own is what she should have said.
Naturally, I happy for Connex to wear all the blame, but if I was being fair, the State Government is equally if not more so to blame.
When I think of the resources for public transport that are thrown at the Grand Pricks motor car race, as against, taking it for granted that the trains will just work on racing days.......an utter disgrace.
Bring back the good old days when the worst thing that happened to the trains was a wait in the railway yards for a vacant platform at Flinders Street.
Later update: Connex has accepted full responsibility for the incident. Well who else's fault might it be?