Dear Mr Yarra Trams.
I am sure you know that your trams in St Kilda Road are overcrowded to breaking point during the peak times. This is not so easy to fix, I know. But I see no sign of you trying.
What you should have control over are the destinations and route numbers that are displayed on your trams.
Unfortunately I often have to use the number 16 tram to travel to St Kilda. I have learnt that it can be numbered 16, 016, 0016. Is there not a policy for a consistent number to show?
It is ok really, I can work that one out.
But what about destinations? I can catch the St Kilda Beach tram, the Luna Park, the Kew via St Kilda Beach, the Kew via St Kilda, the Kew.
It really is ok for an experienced user like myself. I can work it out with the combination of a route number and a destination...........but then even I was beaten one day when a tram travelled down St Kilda Road showing Kew and 69! As it said Kew, I took a chance and I was right. It was a 16, or is that an 016, or 0016.
You have very odd policies for tram destinations and route numbers Mr or Ms Yarra Trams.