Regardless of what you may think of me by my blog, I am actually quite a nice and polite person. Manners were ingrained into us as kids and it is hard to go against them. Miss Diary likes well mannered guys, as she writes in her How to impress this girl post.
We have a friend, no names at all, who can be quite rude to service staff, to the point sometimes where it is embarrassing to us. I can be provoked to rudeness but it does not come naturally. I am surprised that he has never learnt that complaining to minor staff seldom has a result except for perhaps upsetting them (or them spitting in your meal before serving it). Not that he doesn't complain to senior staff either. Here he does quite well with results and compensation when he complains later via the telephone or letter.
When he complains or is abrupt to staff, we tend to roll our eyes now and he has caught us doing it. We also try to give the staff member an apologetic smile. Once I even said to him that is was 'not her fault that there was none of his favourite soft drink'.
I was thought he might mellow as he became older but it would seem not. He can even be abrupt to us, his friends at times, but we ignore it. Do you know people like that?