My beloved isp, the largest, most popular and probably the most expensive in the country, has choked me down. I am at the speed of dial up, 64kb per second or whatever it is.
I want to complain. I am not getting anything like 64 kbps. Sites I go are not to blame as they work ok with my normal cable. I noted that one file I was downloading was arriving at 5kb per second. But it wasn't doing it continually. It would have a little rest. Actually more resting than moving.
The email system decided that picture files were too big and timed out. I had to go to webmail and delete anything larger than 100kb and then finally I was able to download emails normally, except because of so many incomplete attempts, there were three copies of many of the emails. It only took about twenty minutes for the webmail pages to load.
I am not blaming anyone else but myself for going over the limit, but this sop is very bad. I would rather be charged the normal outrageous fees that are charged. At least I would have control of the situation.
I am sure someone at Telstra searches for comments on the web about Telstra. Here is mine, heartfelt.
I have been a customer of yours for around thirty years. Apart from one two year absence, I have been a mobile customer of yours for around ten years or more. I have been a cable customer of your for eight years. You recently cut out one of my discounts. While I ok about being slowed as punishment for going over my miserly monthly limit of 12gb, I am not happy that you have made my internet connection almost unusable. I am also a very minor shareholder.
Why does everyone hate Telstra? Because you provide a poor service at very high cost.
PS I have cut and pasted this into a document format so I won't have to rewrite it when it fails to publish.